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All Items on the topic Capability building

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  1. Knowledge Management in the New Business Environment cover
    Knowledge Management in the New Business Environment (Research)
    Jul 2003 | Dr Richard Hall, Australian Centre for Industrial Relations Research & Training (ACIRRT) of the University of Sydney

    Managing knowledge is a key tool of trade for every business no matter how small or large.  But how do organisations use knowledge to gain a competitive advantage, and how canknowledge be managed anyway?  Through case studies, this report identified a number of ways that successful organisations are managing knowledge, not merely through the use of IT systems, but through building stronger relationships and knowledge flows among key staff and between ket staff and suppliers, customers and other clients. 

    Effective knowledge management is predicated on a workplace culture that fosters knowledge sharing and problem solving, a high degree of trust and mutual support and a commitment to individual and organisational learning.

  2. Friend or Foe? Leveraging Foreign Multinationals in the Australian Economy cover
    Friend or Foe? Leveraging Foreign Multinationals in the Australian Economy (Research)
    Jan 2002 | Dr Lyndal Thorburn, Viria Pty Ltd; Dr John Langdale, Macquarie University; John Howkins

    To what degree do multinationals influence, either positively or negatively, the growth, capacity and skills of Australian firms?  This study found that multinationals are more friend than foe but that the relationship is fragile and firms and policy makers need to be smarter about engaging with them to maximise the benefits of access to global knowledge, skills and markets. 

    By being demanding customers, multinationals contribute to better quality products and services which are more sought after in global markets.  If firms and policy makers can encourage multinationals to set down deeper roots in research, innovation and product development here, Australian firms can continue to capitalise on skills and knowledge transfer for their own gain, and this investment will act as a magnet for further investment to encourage more sustainable relationships with multinational firms.