• Collecting, Analysing, & Organising Information
• Communicating Ideas & Information
• Planning & Organising Activities
• Working with others in Teams
• Using Mathematical Ideas & Techniques
• Solving Problems
• Using Technology

• Resources – Allocation of time, money material, staff etc
• Interpersonal skills – Team skills, customer service, cultural understanding etc
• Information – Management of information
• Systems – Understand social, organisational, and technological systems
• Technology – Use and understand systems

• Basic skills – Reading, writing, mathematics, speaking, listening
• Thinking skills – The ability to learn, to reason, to think creatively, to make decisions, to solve problems.
• Personal qualities – Individual responsibility, self-esteem & self-management, sociability, integrity

CARNEVALE'S SIXTEEN JOB SKILLS FOR THE CONTEMPORARY WORKFORCE

Derived from Carnevale's America and the New Economy and based on the 3 year DOL/ASTD study of workplace basic skills.

Learning to Learn

1. Foundation Skills: learning how to learn – how to collect, know and comprehend, how to give and receive feedback, and how to learn collaboratively.

Academic Basics

2. Reading Skills: basic literacy, reading in order to learn, reading in order to do.
3. Writing Skills: preparing and organising information, writing, editing, revising
4. Computational Skills: quantification, computation, measurement and estimation, quantitative comprehension, quantitative problem solving.

Communication

5. Speaking Skills: nonverbal skills, vocal skills, verbal skills
6. Listening Skills: assigning meaning to aural stimuli.

Adaptability

7. Problem Solving Skills: the ability to bridge the gap between what is and what ought to be.
8. Creativity Skills: the ability to produce a novel idea, and then turn it into a practical one.

Personal Development

9. Self-esteem Skills: the ability to maintain a realistic and positive self-image
10. Motivation and Goal-setting Skills: the ability to translate work into an instrument for the development of self.
11. Personal and Career Development Skills: the ability to adapt to changing work requirements to ensure employment security and to fulfill personal potential.

Group Effectiveness

12 Interpersonal Skills: the ability to judge appropriate behaviour, to absorb stress, to share responsibility, to deal with ambiguity.
13 Negotiation Skills: the ability to overcome disagreements by compromising and accommodating.
14. Teamwork Skills: the ability of groups to pool human resources to pursue common goals.

Influencing Skills

15 Organizational Effectiveness Skills: the ability to work productively in the context of explicit and implicit organizational cultures and subcultures.
16 Leadership Skills: the ability to influence others to serve the strategic purposes of an organization or the developmental needs of an individual.


Generic core or basic skills

• Literacy
• Numeracy
• Information technology capability
• Understanding of systems relationships

Interpersonal or relationship skills

• Communication
• Team working
• Customer focus
• Project and personal management

Personal attributes

• Capacity to learn
• Willingness to embrace change
• Independent problem solving and reasoning capability
• Practicality and a business orientation